Frequently Asked Questions
Q1: When will my order be delivered?
You will receive your items on the estimated delivery date shown for each item at the checkout. After the shipment has been completed, you will receive a confirmation email with information on order tracking. Your items may be delivered before the expected delivery date. Please note: the expected delivery date is an approximate indication and is without guarantee.
Q2: How can I track the status of my package?
After the shipment has been completed, you will receive a confirmation email with information on order tracking.
Q3: Can I use a credit card or debit card to checkout?
Yes, paypal is also available. More information please click payment method.
Under payment method link:
The following methods of payment are available at the zaznzip online shop:
1. Size guides:
2. - Credit card : visa, mastercard, american express.
3. - Paypal
Debit card :
Your details are transmitted in encrypted form using ssl to protect your credit / debit card information and ensure that this cannot be intercepted by third parties. You can read more on this topic under data security.
Paypal is a secure online account that stores and safeguards your bank, credit or debit card details, which allows you to pay or get paid safely and easily without sharing any of your financial information. Creating your paypal account is easy. After choosing paypal as the payment method in the check-out area andafter click on "Payment button" you are forwarded to the paypal web site, where you register for paypal. After processing your payment you will be led back to the lacoste site where you can finalise your order. You willreceive a payment e-mail confirmation from paypal and an order e-mail conformation from the lacoste online shop.
Q4: How to order the right size?
Please check the size guide available on each product page.
Q5: How do I know if my order is being processed?
After placing your order normally within 15 minutes, you will receive an order confirmation email.